Privacy Policy.

Privacy Policy – Esthetiek

Effective Date: 17/14/20217

1. Introduction

Esthetiek (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, including through our website, social media, advertisements, and in-clinic services.

2. Information We Collect

We may collect and process the following personal information:

Full name and surname
Contact details (phone number, email address)
Booking and appointment information
Medical and skin-related information relevant to treatments
Payment details (where applicable)
Communication records (messages, enquiries, forms)

3. How We Collect Information

We collect personal information when you:

Complete a booking or enquiry form
Contact us via WhatsApp, Facebook, or Instagram
Engage with our advertisements
Visit our website
Receive treatments at our clinic

4. Purpose of Collecting Information

We use your information to:

Schedule and manage appointments
Provide personalised skin treatments and advice
Communicate with you regarding bookings and services
Send relevant updates, promotions, or offers (only with your consent)
Maintain client records in line with professional standards

5. Sharing of Information

We do not sell or rent your personal information.

Your information may be shared with:

Payment processing providers
Booking or communication platforms (e.g. WhatsApp, Meta platforms)
Legal or regulatory authorities if required by law

6. Data Protection and Security

We take reasonable technical and organisational measures to protect your personal information against:

Loss
Misuse
Unauthorised access
Disclosure

7. Your Rights

In terms of POPIA, you have the right to:

Access your personal information
Request correction or deletion of your data
Object to processing of your information
Withdraw consent at any time

To exercise these rights, please contact us using the details below.

8. Retention of Information

We retain your personal information only for as long as necessary to:

Provide our services
Comply with legal and professional obligations

9. Cookies and Online Tracking

If you interact with our website or online ads, we may collect limited technical data (such as browser type or device information) to improve our services and marketing.

10. Third-Party Platforms

We may use third-party platforms such as:

Meta Platforms, Inc.
WhatsApp

These platforms have their own privacy policies, and we encourage you to review them.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Esthetiek
📍 537 SH Pellisier Avenue, Sinoville, Pta
📞 083 781 5637
📧 sandra@sdbesthetiek.com

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted and become effective upon publication.

By using our services or submitting your information, you consent to this Privacy Policy.